Google Analytics

Millersoft Ltd has worked extensively with some of the UK’s biggest online retailers using Google Analytics to,

• Configure website goals and funnels to track progress through your website and identify friction points
• Configure e-commerce tracking for sales analysis
• Configure ad-hoc reporting for specific views
• Train staff how to get the best out of Google Analytics

Millersoft Ltd can also help automate the extraction of Google Analytics data and import that data into your current reporting system (eg JasperSoft, Pentaho, Palo) to provide a 360 view of your company. This allows the comparison of web stats along side other business measures, meaning:

• Customer Segmentation analysis can then show where your top customers are coming from and what they are purchasing
• Product delivery times can be calculated from the moment an order is placed
• Sales can be compared against cancellations
• Sales can be compared against available stock
• New/Repeat customers can be identified and targeted with different offers
• High value repeat customers can be measured and worshipped
• Profit and cost of sales can be calculated

If your company wants to benefit from integrated analysis then call us.

At the heart of both Pentaho and Jaspersoft is powerful open source OLAP engine called Mondrian, which enables OLAP capabilities on top of any database. Using this tool you can create Pivot Tables to splice and dice terabytes of data without the huge costs associated with high end businesses intelligence applications like Cognos or Microstrategy.

Millersoft Ltd has long experience with Mondrian, running against both small and huge databases. If you need help realising its capabilities then give us a call.

Variety is the spice of life and a key characteristic of Open Source software, which makes choosing the most appropriate package far from obvious. Deciding which licence, vendor, version to pick can take longer than the problem you are trying to solve.

Thankfully, help is at hand as Millersoft Ltd can take your requirements and use our broad Business Intelligence experience to narrow down the options.

Millersoft Ltd can prepare working prototypes with your own data, demonstrating which open source choices work best for your business. For example, we could configure both JasperSoft and Pentaho to work against your company data held in Infobright or MySql. We can even compare the compare commercial and open source variants of those products and package everything up in a VMWare instance for ease of installation.

Millersoft Ltd can tailor open source business intelligence software to provide powerful market analysis of your customer base. Taking order and customer information from any accounting/ERP system, we can segment the customer base by recency, frequency and value. Showing the high/low value and repeat customers, allowing companies to target specific groups with a particular product or message.

We can show you how to prepare a campaign, extract a specific group for a mailshot and then measure the ROI of that campaign. Using standard open source tools like JasperSoft, Pentaho and Postgres, we can prepare powerful OLAP views of:

• Loyalty Attrition Analysis
• Customer life cycle analysis
• Source of Business By New V Repeat Customers
• Status by Customer Segment

Call us now to arrange a free demonstration

If your Extract Transform Load (ETL) diagram resembles an elevation of the Pompidou Centre then time to review your architecture. The more complex the ETL, the harder reconciliation becomes and the greater the risk that managers are basing decisions on duff data.

Creating reporting data marts from operational systems is seldom simple, especially with all those slowly changing dimensions to consider. This complexity can be reduced through judicious database selection, tool choice and a clear understanding of end-user requirements.

Millersoft Ltd can help streamline your integration strategy; loading data faster, making queries respond and reducing ongoing maintenance.

Millersoft Ltd likes to get involved with companies early in the project life cycle to ensure developers avoid some of the common BI pitfalls, however, we can also help with mature projects.

If your Pentaho or Jaspersoft Analysis Views are responding slowly or killing your database/server then Millersoft Ltd can tune your OLAP engine, with:

• Database architecture choice
• Database index selection
• Aggregate table definition
• OLAP schema design
• MDX query design
• Mondrian configuration
• Java performance tuning

In extreme circumstances we can even build custom versions of Pentaho/Jaspersoft, fine tuned to your data processing requirements.

We also provide support services to staff who are confident with the tools but need help with detailed technical questions from people with hands-on experience.

Write to us via email

Email our consultants: Services09@Millersoft.ltd.uk

Call our Sales Director, Calum Miller, on: - +44 (0) 131 208 0202

Fax: +44 (0) 131 608 0037