Analyse your customer base

Millersoft has worked with some of the biggest internet sites in Europe, bringing the power of Pentaho to the world of customer analysis.

Millersoft Ltd can tailor Pentaho to provide powerful market analysis of your customer base. Taking order and customer information from any accounting/ERP system, we can segment the customer base by recency, frequency and value. Showing the high/low value and repeat customers, allowing companies to target specific groups with a particular product or message.

We can show you how to prepare a campaign, extract a specific group for a mailshot and then measure the ROI of that campaign. Using Pentaho, Millersoft can prepare powerful ad-hoc analytical views of:

  • Loyalty attrition analysis
  • Customer life cycle analysis
  • Source of business by new versus repeat customers
  • Status by customer segment